Frequently Asked Questions
Everything you need to know about shopping our exclusive apparel and accessories.
How do I determine the right size for LEGOLAND apparel?
Each product page features a detailed size guide. Our clothing generally follows standard sizing, but we recommend measuring a favorite garment at home and comparing it to our charts for the perfect fit.
What is your return policy for fashion items?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, swimwear and socks must be in their original sealed packaging.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your Brick-tastic gear leaves our warehouse.
Are your clothing materials durable for theme park play?
Yes! Our apparel is specifically designed for active families. We use high-quality cotton blends and durable stitching to ensure your outfits withstand both laundry cycles and a full day of adventure at the resort.
Do you offer international shipping for LEGOLAND merchandise?
Currently, the LEGOLAND Resort Online Shop ships to addresses within the United States. We are working on expanding our reach to fans worldwide in the near future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay for a seamless checkout experience.